Utility Billing

Manage Your Utility Bill Online
City utility customers now have the ability to access utility accounts and pay bills online.
A deposit fee is required of all customers. Interest is earned on the deposit and is credited to the utility account annually. Deposits are held until an account is closed and is then applied to the final bill. The balance, if any, is refunded to the customer.
  • City Residents $100 for owners $160 for renters
  • Outside City Limits $125 for owners $200 for renters
Good Credit
Owners with 24 months of good credit may request a refund of their deposit (good credit is defined as no more than 2 late notices in the preceding 24 months, no returned checks, and no disconnections).

Utility Bill
The utility bill for water, sewer, sanitation, stormwater and recycling is charged as follows (rates outside city limits are 25% higher):

Consumption Rates for Water (Based on Thousands of Gallons)

0-7 Gallons
7-10 Gallons
10-15 Gallons
15-20 Gallons
Over 20 Gallons
Service Charge
Water Service, Monthly
Base Charge: $13.53
Sewer Service, Monthly
Base Charge: $12.33
Sanitation Service, Monthly
Flat Charge: $22.32
Stormwater Service, Monthly
Flat Charge: $7.25 (Per Residential Unit)
Recycling Service, Monthly
Flat Charge: $2.77
Street Light Assessment (Monthly)
$3.25 (Per Residential Unit)
Total Monthly Bill

Consumption Rates for Sewer (Based on Thousand Gallons of Water Used)

Gallons Charge
0-15 Gallons

Service Charges

Service Charge Amount
1st Reading
Check Reading
No Charge
Delinquent Turn Off
No Charge
Delinquent Turn On
$15 - $25
Returned Check Charge
$25 if the face value does not exceed $50
$30 if the face value is more than $50 but does not exceed $300
$40 if the face value is more than $300
Meter Bench Check
After Hours Services
50% Higher
Miscellaneous Service Charges
Every developed property within city limits, to which sewer and sanitation services are available, is subject to a service charge (although the water service may be off or the property is unoccupied). There will also be a service charge to restore service at a later date.

Outside City Limits
City sanitation services are not available outside City Limits. Private agencies are responsible for providing the service.

Payment Requirements
  • All accounts are billed monthly and will become delinquent 20 days after billing.
  • Customers not paying their bill by the delinquent date will be mailed a delinquent notice that will extend the due date by 7 days.
  • Failure to pay the bill by the extended due date will result in a discontinuance of water service and service fees will apply.
  • The delinquent bills must be paid before the restoration of service. Even if a delinquent bill is paid to a City Representative when they call to shut off the water, a service fee will be charged.
Payment Options
As a convenience for our customers, we provide a variety of payment options to pay the utility bill.
  1. Online Utility Billing Payment - For more information, see Pay your Utility Bill Online at the top of this page.
  2. Direct Debit - To utilize this payment method, fill out the Authorization for Automatic Payments by Bank Draft Form (PDF), attach a voided check and return to City Hall. The city will automatically withdraw your Utility Bill from your specified bank account each month.
  3. Mail - We accept check or money orders through the mail:
    City of Safety Harbor
    750 Main Street
    Safety Harbor, FL 34695
  4. Drop Box - There is an after-hours utility payment drop box located at the front entrance of City Hall along the right wall. You may use this slot anytime day or night. Payments placed in the box will be processed the next working day.
  5. City Hall - Payments can be made in person at City Hall. We accept cash, checks and money orders in the office.
Advance Payment
These are also acceptable and need only be forwarded to our office with your account number.