Frequently Asked Questions
- What are the library hours?
- Monday - Thursday: 9:30am - 8:00pm
- Friday: 9:30am - 6:00pm
- Saturday: 9:30am - 5:00pm
- Sunday: CLOSED
- Where is the library located?
The library is located in downtown Safety Harbor, FL at 101 Second Street North. We are just north of the Safety Harbor Spa, a block off Main Street.
- How can I get a library card?
You will need photo identification and proof of Pinellas County residency. A valid driver’s license will suffice. If your driver’s license does not yet contain your current address, a document such as a utility bill or apartment lease can be used to verify your address.
PPLC is a member of Tampa Bay Library Consortium (TBLC) and participates in reciprocal borrowing. A patron must first obtain a library card from their home library system and then register that card with us as a reciprocal borrower. You may apply at the library or online. For a full list of participating libraries, visit the TBLC site.
- How can I find out what items are checked out and their due dates?
Patrons may check their library card accounts online. You will need your library card barcode number and password (typically the last four digits of your telephone number) to renew online. Visit the library catalog and click on My Account in the top. Available information includes items currently checked out, reserves, and fines. Patrons may also call the library’s circulation department, 727-724-1525 x4114 for this information.
- How do I place an item on hold?
For instructions on how to place an item on hold, see How to Place a Hold. You can request a total of 25 items.
- What non-traditional items does the library offer for checkout?
- How many items and how long can materials be checked out?
You may check out up to 50 items total. There are varying checkout limits and checkout periods for different material types. Please see the Circulation Policy for detailed information on each.
- What if you don't have the item I want?
If the item is available in the library catalog at another branch, it will be shipped to the library of your choice in about five business days. If the item is not available through PPLC, it may be possible to obtain through InterLibrary Loan (ILL). Please contact the Answers Desk at email@example.com with your request.
- Can I recommend a book or other item for purchase?
Yes, you can recommend materials for the library to evaluate for purchase and addition to our collection. Please fill out a recommendation form. Please remember, not all items recommended can be added. If an item you recommended is not added, we will try to place an interlibrary loan request to secure it for you.
- Can I renew items?
Items may be renewed up to three times unless there is a patron hold on the item. Non-renewable materials include children’s holiday books, children’s electronic games, and MP3 players.
You may renew an item at the library, online, or over the phone. You will need your library barcode number and password (typically the last four digits of your telephone number) to renew online. Visit the library catalog and click on My Account in the top.
- Does the library have Internet access?
Yes. The library provides free Internet access to adults and children. Computers are available on a first-come, first-served basis. A valid PPLC library card is required to use public computers. Wi-Fi is available throughout the building using your personal device.
- Does the library proctor tests?
Yes, we can proctor online and paper tests on a limited basis. If you are interested in having a test proctored, please visit the test proctoring policy page for more information and fill out the test proctoring form to request an appointment.
- Does the library have wireless printing available?
Yes. We offer wireless printing through Princh, payable on your device via credit card or PayPal. For more information on how to print wirelessly, please see our Mobile Printing page.
- How much does it cost to print at the library?
From the public computers the cost is 15 cents per page for black and white or 50 cents per page for color, payable by cash only. For wireless printing from your own device at home or in the library via Princh, the cost is 25 cents per page for black and white or 65 cents per page for color, payable by credit card or PayPal.
- Does the library accept donations?
The library gratefully accepts both material and monetary donations. Material donations such as books or audio/visual items are first evaluated for possible addition to the collection. If we cannot add them to the collection, we sell them at the Friends of the Library Book Sale held four times a year. We cannot accept any textbooks, National Geographic collections, moldy materials or encyclopedia sets. Monetary donations are accepted for the purchase of book memorials or toward general operating expenses.
For more information, check our Donate page.
- Does the library have a public fax?
Yes. The cost is $1.00 per page, payable by cash only, to any U.S. telephone number. Documents can be faxed using the Library Document Station in the adult computer area. This is an outgoing fax service only; we are not able to receive faxes.
- Does the library have a notary public?
No, we do not have a notary public. Please call the Answers Desk for suggestions of local businesses that perform this service.
- Does the library have books for sale?
The Friends of the Library sell books, magazines, videos, and audio materials that were donated, or that were removed from the collection. Proceeds benefit the library. The bookstore is located in the library. Large book sales are scheduled quarterly by the Friends. Check the monthly newsletter for announcements.
- Can I volunteer at the library?
Please visit the Volunteers page for current information.
- Can I register to vote at the library or update my voter registration?
Yes. You may obtain, fill out and turn in your voter registration forms at any PPLC branch. It is also possible to use our public access computers to access the Pinellas County Supervisor of Elections website to register online. The library sends all forms received to the Supervisor of Elections office. Library staff can assist locating and helping fill out voter registration forms. Patrons with questions pertaining to political party platforms and party affiliation should consult the Supervisor of Elections office for information.
- How do I provide comments or feedback about the Library?
Serving you well is our most important goal. Your comments mean a lot to us. We appreciate your feedback on what we can improve, suggestions or ideas, and how well we are doing our job.
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